Accessibility Statement

At THE FRESH METHOD, we are committed to ensuring digital accessibility for all users, including those with disabilities. We strive to provide an inclusive online experience and comply with applicable accessibility laws and standards, including the Americans with Disabilities Act (ADA) and Maryland state laws regarding web accessibility.

Our Commitment

We are continuously working to improve the accessibility of our website to ensure that individuals with disabilities can easily access our content and services. Our goal is to create an experience that is accessible to the widest possible audience, regardless of technology or ability. This includes efforts to make our website conform with Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which serve as the industry standard for web accessibility.

Accessibility Features

Keyboard Navigation

Screen Reader Compatibility

Text Alternatives

Resizable Text

Color Contrast

Our website is designed to be navigable using only a keyboard for those who are unable to use a mouse.

We are working to ensure that our content is accessible via screen readers and other assistive technologies.

We provide text alternatives for all non-text content (such as images and multimedia), ensuring users with visual impairments can understand and engage with our content.

Users can adjust the text size using their web browser to improve readability.

We use high-contrast text and background colors to ensure readability for individuals with visual impairments.

Ongoing Efforts

We recognize that website accessibility is an ongoing effort. We are continuously monitoring our site, conducting regular accessibility audits, and updating content to improve accessibility. Our team is dedicated to maintaining compliance with evolving standards and guidelines, and we welcome feedback to improve the user experience.

While we strive to ensure accessibility across all areas of our website, there may be some content (such as third-party applications or embedded content) that is not fully accessible. We are working with our partners to ensure that all third-party content meets accessibility standards.

Third Party Content

Feedback and Assistance

If you experience any difficulty accessing any part of our website or need assistance, please contact us using the information below. We are committed to resolving any accessibility issues promptly and will make reasonable accommodations where possible to ensure access to our services.

Phone:

410-929-6051

Email: Support@FRESHMETHODWELLNESS.COM

medical advice disclaimer

the information on this website is for general educational and informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. individual results and treatment recommendations may vary. please consult a qualified healthcare provider for personalized medical guidance

cancellation policy- appointments canceled with less than 24 hours' notice are subject to a $25 cancellation fee.

no-show policy- missed appointments are subject to a $25 rescheduling fee

refund policy- all services are nonrefundable

APPOINTMENT POLICIES

privacy policy

the fresh method respects your privacy and is committed to protecting the personal information you provide through our website.

we may collect information such as your name, email address, phone number, appointment details, and information you voluntarily submit through contact or booking forms. we may also collect basic website usage information through cookies and analytics tools.

information collected may be used to:

respond to inquiries and appointment requests
provide and manage services
communicate regarding appointments, services, or updates
improve our website and customer experience
maintain website security and functionality

we do not sell your personal information. information may be shared with trusted service providers that help us operate our website, scheduling, payment processing, communications, or other business functions, as necessary to provide our services.

payment information may be processed through third-party payment or financing providers and is subject to their own privacy and security practices.

we take reasonable measures to protect personal information; however, no method of electronic transmission or storage can be guaranteed to be completely secure.

you may contact us with questions about your personal information or this privacy policy at:

THe fresh method

22 w. pennsylvania ave, ste 3

bel air, md 21014

email: support@freshmethodwellness.com

phone: 410-929-6051

last updated: september 2026

terms & conditions

by using the fresh method website, booking an appointment, or purchasing a service, you agree to the following terms and conditions.

appointments & eligiibility

services are provided based on individual needs, consultation findings, provider recommendations, and medical appropriateness when applicable. booking an appointment does not guarantee that specific treatment, medication, or service will be provided.

payments

payment is due according to the terms provided at the time of booking or treatment. we may accept various payments, financing options, and eligible hsa cards where applicable. third-party financing providers are subject to their own terms and approval requirements.

cancellation policy

appointments canceled with less than 24 hours' notice may be subject to a $25 cancellation fee.

no show policy

missed appointments may be subject to a $25 rescheduling fee.

refund policy

services are non-refundable. product purchases, packages, deposits, memberships, or prepaid services may be subject to additional terms disclosed at the time of purchase.

medical services

information provided on this website is for general educational and informational purposes only and does not replace professional medical advice, diagnosis, or treatment. treatment recommendations are individualized and may vary from person to person.

results

individual results vary, the fresh method does not guarantee specific outcomes from any treatment, service, medication, skincare product, or wellness program.

website information

we make reasonable efforts to keep website information accurate and current, but services, pricing, availability, promotions, and policies may change without prior notice.

third-party services

our website may contain links to third party websites or services, including scheduling, financing, payment or other providers, the fresh method is not responsible for the content, privacy practice, or terms of third-party websites.

intellectual property

website content, including text, graphics, branding, images, adn design elements, may not be copied, reproduced, or used without permission unless otherwise permitted by law

limitation of liability

to the extent permitted by the law, the fresh method is not responsible for losses or damages resulting from misuse of this website, reliance on general website information, or third-party services linked from the website.

changes to these terms

we may update these terms and conditions from time to time, updates will be posted on this page with a revised effective date.

the fresh method

22 w. pennsylvania ave, ste 3, bel air, md 21014

support@freshmethodwellness.com